Privacy Policy

About our privacy policy

Soliara Codes cares a lot about your privacy. We therefore only process data that we need for
(improving) our services and carefully handle the information we have collected about you and your use of our services.
We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Soliara Codes.

The starting date for the validity of these conditions is 11/11/2023, with the publication of a new version the validity of all previous versions expires.
This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.

Online store software
MyWebshop

Our online store was developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Web hosting
Cloud86 BV

We purchase email services from Cloud86 BV. Cloud86 BV processes
personal data on our behalf and does not use your data for our own purposes. This party can collect metadata about the use of the services. This is not personal data. Cloud86 BV has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Cloud86 BV is obliged to maintain confidentiality under the agreement.

Email and mailing lists
MailChimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

Cloud86 BV

We use the services of Cloud86 BV for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Cloud86 BV does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors
Mollie

We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties.
All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods.

Shipping and logistics
DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out deliveries. It is necessary for us to share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Invoicing and accounting
Invoicing and accounting is done via Soliara Codes itself.

Purpose of data processing
General purpose of the processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so.
Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.